Slab Leak Water Damage in Lake Highlands (Dallas)
Under-slab supply lines beneath the 1960s and 1970s ranch houses here lose joints as Blackland clay swells and shrinks.
Lake Highlands (Dallas), TX · 75243 · 75231 · 75238
Water Damage Restoration in Lake Highlands, Dallas
Phones answered 24/7 across Lake Highlands (Dallas). Call for a clear price before any work starts.
- Phones answered 24/7
- Slab leaks, burst pipes, attic AC leaks
- Emergency price approved before work
- Moisture readings logged for your insurer
Get a fast quote
Fastest: call (833) 490-5225. Or send this and we call you back.
Lake Highlands (Dallas), TX
Local service in Lake Highlands (Dallas)
water damage restoration in Lake Highlands (Dallas)
Lake Highlands water damage usually starts in one of two places: an attic air handler or a line under a 1960s slab, with White Rock Creek adding flood calls after a cloudburst. Shut the main valve at the meter first. Dallas Water Damage Restoration answers 24/7 and dispatches a crew as fast as one is available.
Lake Highlands covers most of northeast Dallas. It is not a city of its own but dozens of subdivisions that share a name and are split between two school districts, Richardson ISD and Dallas ISD. Lake Highlands High School was established in 1960, and most of the housing around it went up in the late twentieth century.
Old Lake Highlands, the older pocket beside White Rock Lake, is about 1,700 homes ranging from houses roughly eighty years old to teardown rebuilds finished recently. That mix is why two neighbors on the same street can have completely different water problems: one has original plumbing under an early floor, the other has an upstairs laundry room and a two-story stack of wall cavities for water to travel down.
White Rock Creek, which drains 139 square miles before it reaches the Trinity, runs through the area, and the Alexander's Village neighborhood sits between Abrams Road, Fair Oaks Avenue and the creek itself. Calls come from the creek side, from the subdivisions off Skillman Street near the DART Red Line station at Walnut Hill Lane, and from the ZIP 75243 streets toward LBJ Freeway. The crew extracts water, maps the wet area with meters and keeps equipment running until readings come back dry; a Texas-licensed plumber repairs the pipe.
- City
- Lake Highlands (Dallas), TX
- County
- Dallas County
- ZIP codes
- 75243, 75231, 75238
- Hours
- Phones answered 24/7
Today in Lake Highlands (Dallas)
Rare hard freezes, spring hail, flash floods and long hot summers that run attic air conditioners all day decide which water problems are most likely in Dallas from week to week.
Coverage
Where we work in Lake Highlands (Dallas)
Neighborhoods we cover
- Old Lake Highlands beside White Rock Lake, about 1,700 homes
- Alexander's Village between Abrams Road, Fair Oaks Avenue and White Rock Creek
- Subdivisions off Skillman Street near the DART Red Line station
- Streets around Lake Highlands High School
- Northeast Dallas blocks in ZIP 75238
- Streets in ZIP 75243 toward LBJ Freeway (I-635)
- Homes in ZIP 75231 near Northwest Highway
Landmarks and main roads
- White Rock Lake (1,254 acres)
- White Rock Creek and its 139-square-mile drainage
- Lake Highlands High School, established 1960
- DART Red Line station at Skillman Street and Walnut Hill Lane
- Abrams Road
- LBJ Freeway (I-635)
- Northwest Highway
Why do two houses on the same Lake Highlands street dry so differently?
Old Lake Highlands holds roughly 1,700 homes, and the range inside that one pocket is wide. Houses close to eighty years old sit beside rebuilds finished in the last few years. The older ones often have wood floors and original supply lines; the rebuilds are two stories with the laundry and a bathroom upstairs and PEX running through the framing.
That changes the drying plan. In an older house a technician looks low first, because water that gets beneath a floor cups hardwood from underneath and can sit for days without showing. In a newer build the same gallon travels down a wall cavity and surfaces as a stain on a downstairs ceiling, so the check starts at the ceiling line and the top plate.
Either way the readings decide the job, not how the room looks. Structural drying for one room, equipment and monitoring over three to five days, is estimated at $800–$2,500 in 2026, and the emergency-stage price is explained and approved before anything is set up. Pier-and-beam crawl space water damage and ceiling water damage cover the two halves of that split.
What does White Rock Creek do to Lake Highlands homes in a hard rain?
White Rock Creek gathers runoff from a 139-square-mile drainage area before it passes the White Rock Lake spillway on its way to the Trinity, so it rises quickly and drops quickly. Streets and yards close to the channel take the overflow first, and Alexander's Village sits right against it between Abrams Road and Fair Oaks Avenue. With almost no basements anywhere in Dallas, that water goes straight across a finished floor.
Creek and street water is Category 3 under the IICRC S500 standard: grossly contaminated. Wet carpet and pad come out rather than get dried in place, the bottom of the drywall is usually cut back, and what stays gets an antimicrobial, estimated at $0.50–$2.00 per square foot. Contents on the floor are triaged the same way.
Flood water is also the one source a standard Texas homeowners policy does not cover. Flood is a separate policy through FEMA's National Flood Insurance Program or a private insurer, and an NFIP policy generally takes 30 days to take effect. The flash flood cleanup guide for Dallas County walks through the first day.
Does the October 2019 tornado still show up in Lake Highlands water calls?
It can. The EF3 tornado of October 20, 2019 touched down near Love Field with estimated peak winds of 140 mph, tracked along Walnut Hill Lane toward Central Expressway, and carried on through northeast Dallas to Richland College, Richardson and parts of Garland. It was on the ground about 15 miles over roughly 32 minutes, and about 52,000 Dallas homes lost power.
Roofs patched rather than replaced after that storm, and the hail seasons since, are why a ceiling stain can appear weeks after weather rather than during it. Hail bruises and cracks shingles without opening a hole, so the leak waits for the next long rain to find the crack.
If a ceiling is sagging or bulging, stay out from under it and set a bucket where it is dripping. Roof leak water damage covers the interior work and emergency tarping, estimated at $250–$1,200. Replacing the roof is a roofer's job, and many Texas policies carry a separate wind and hail deductible, so read your declarations page.
What should you do first when you find water in a Lake Highlands house?
Shut the water off. In many Dallas-area houses the main valve is in the street-side meter box, and some houses have a second valve at the house or garage wall. Find yours on a dry day and keep a meter key where you can reach it. Stay out of standing water near outlets and appliances, and go to the panel only if it is safe to reach.
Take photos before anything moves, then call your insurer early so the claim starts with a record. Lift rugs and boxes off wet carpet if you can do it safely, and leave the household vacuum alone; it is not built to pull standing water.
Then call (833) 490-5225. The phone is answered 24/7 and a crew is dispatched as fast as one is available. A technician checks for hidden moisture with meters and thermal tools, sets air movers and dehumidifiers, and re-checks until materials are dry, and can hand you the readings and photos to pass to your insurer, who decides coverage under your policy.
Popular here
Most requested services in Lake Highlands (Dallas)
AC Condensate Leak Water Damage in Lake Highlands (Dallas)
Attic air handlers run most of the summer, and a blocked condensate line drains into the ceiling below.
Flood Damage Cleanup in Lake Highlands (Dallas)
Streets and yards along White Rock Creek take surface water when a cloudburst outruns the storm drains.
Roof Leak Water Damage in Lake Highlands (Dallas)
Hail-worn roofs on this side of Dallas leak weeks later, staining ceilings well away from the damage.
Structural Drying and Dehumidification in Lake Highlands (Dallas)
Older wood floors and newer slab-floor rooms need different equipment and daily readings to reach dry.
Need service in Lake Highlands (Dallas) today?
Call any hour and explain what is going on. You get a clear price before any work starts.
Everything else
All services available in Lake Highlands (Dallas)
- Water Damage Restoration
- Emergency Water Removal
- Burst Pipe Water Damage
- Frozen Pipe Water Damage
- Slab Leak Water Damage
- Flood Damage Cleanup
- Sewage Backup Cleanup
- Mold Remediation
- Mold Inspection and Testing
- Structural Drying and Dehumidification
- Ceiling Water Damage
- AC Condensate Leak Water Damage
- Water Heater Leak Cleanup
- Appliance Leak Water Damage
- Storm Damage Restoration
- Roof Leak Water Damage
- Pier-and-Beam Crawl Space Water Damage
- Commercial Water Damage
- Apartment and Condo Water Damage
ZIP check
Confirm coverage for your Lake Highlands (Dallas) address
Lake Highlands (Dallas) ZIP codes we cover: 75243, 75231, 75238. Type yours to confirm, or just call.
Nearby
Also serving areas near Lake Highlands (Dallas)
Preston Hollow (Dallas)
ZIP 75225, 75230
Lakewood & East Dallas (Dallas)
ZIP 75206, 75214, 75223, 75246
University Park
ZIP 75205, 75225
Richardson
ZIP 75080, 75081
FAQ
Lake Highlands (Dallas) FAQs
Is Lake Highlands part of Dallas or part of Richardson?
It is part of the city of Dallas, in Dallas County, even though much of it is served by Richardson ISD rather than Dallas ISD. That matters at the repair stage: a permit for drywall, flooring or framing in Lake Highlands comes from the City of Dallas. Check with your contractor on the permits that stage needs.
Water is dripping from the hall ceiling in summer. Is that the roof?
Often it is the air conditioner, not the roof. A clogged condensate line or an overflowing drain pan on an attic air handler drips onto the ceiling below, usually near a hallway or the furnace closet. Turn the system off at the thermostat, catch what you can, and have the line cleared. Cleanup for one area is estimated at $600–$2,500.
The hardwood in an older Old Lake Highlands house is cupping. Can it be saved?
Sometimes. Hardwood cups when it takes moisture from underneath, and drying both faces early gives the boards the best chance to flatten. Dense materials such as hardwood and concrete fall under what the IICRC calls specialty drying, which takes longer than drywall. A technician measures the subfloor, not just the surface.
How soon does mold become a worry?
The EPA advises drying water-damaged materials within 24 to 48 hours to limit mold, and Dallas summers are humid enough to make that guideline worth taking seriously. If mold is already visible, Texas treats it separately: TDLR licenses mold assessors and remediators, and at 25 contiguous square feet or more the licensing exemption no longer applies.
Can someone come out at 2 a.m. on a freeze night?
The phone is answered every hour of the year, freeze nights and holidays included, and a crew is dispatched as fast as one is available. No one can promise a time of arrival. An after-hours, weekend or holiday emergency fee is estimated at $100–$300 and is explained with the rest of the emergency-stage price before work starts.